Effective Date: April 27, 2025
Thank you for visiting and shopping at My Boo Pet! This Shipping Policy applies to all purchases made through our website (“Site”). Please read the following information carefully to understand how we handle shipping and delivery.
1. Direct Sales by My Boo Pet
1.1 Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
1.2 Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. We may offer free shipping promotions from time to time, which will be clearly indicated on the product page or at checkout.
1.3 Delivery Times
Estimated delivery times vary depending on your location and the shipping method chosen. Typical delivery times are between 5–10 business days within the continental United States. International shipping may take longer. All delivery times are estimates, and we are not responsible for delays caused by the shipping carrier or unforeseen circumstances.
1.4 Delays and Issues
While we do our best to meet the estimated delivery times, delays may occur due to high order volumes, postal service problems, customs clearance, or other unforeseen factors. We are not responsible for delays outside of our control.
1.5 Lost, Stolen, or Damaged Packages
My Boo Pet is not responsible for packages lost, stolen, or damaged during shipping. If you experience any issues, please contact the shipping carrier directly to file a claim. However, we are happy to assist you in the process if needed.
1.6 Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. Additional charges may apply for reshipping if the address is incorrect.
2. Affiliate Sales (Third-Party Products)
2.1 No Responsibility for Third-Party Shipping
For products recommended through affiliate links, My Boo Pet does not handle the sale, shipping, or delivery of those products. All purchases are made directly from third-party sellers or service providers. Any shipping and delivery questions should be directed to the third-party seller.
2.2 Shipping Policies of Third Parties
Shipping times, costs, methods, and any issues related to shipping are governed by the third-party seller’s own Shipping Policy. Please review the respective seller’s website and policies before making a purchase.
2.3 Inquiries and Support for Affiliate Orders
If you have questions or concerns about an order placed through an affiliate link, you must contact the third-party seller’s customer service directly. My Boo Pet is not able to assist with tracking, cancellations, refunds, or exchanges for third-party purchases. Please check the seller’s contact information on their website for support.
3. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will become effective immediately upon posting to the Site. Please review this page periodically for any updates.
4. Contact Us
If you have any questions about this Shipping Policy or your direct order with My Boo Pet, please contact us at:
Email: [email protected]